Terms & Conditions
Terms and Conditions of Participation
The Online Platform
Kompassera is responsible for the online services enabling booking of and payment for the online tutorials, online classroom functionality for dissemination of teaching materials, and online communications through the Kompassera

Kompassera is in no way responsible for the quality of the teaching, tutorial content or Zoom functionality.

Read the Kompassera Terms and Conditions here.

Online Video Meetings

The online video functionality is provided by Zoom, and the provision of any recommended hardware and software to ensure the best possible video experience is the responsibility of the participants. Although these recommendations will be sent to the participants, participants are responsible for their own hardware and software including adequate internet connection, microphone, audio output and camera. Any failure of the participants to take part in any online tutorial due to inadequate hardware, software or internet connectivity is not the responsibility of either the organisers of the Renaissance Music Day or Kompassera. In this event, no refunds will be given. (See Zoom terms and conditions and technical recommendations).

No refunds will be given for any cancellations less than 24 hours before the start of the event.
Teaching & Teaching Materials
Every effort will be made to provide quality tutorials and associated teaching materials, and every effort will be made to communicate the standard of the tutorials and related teaching material prior to commencement of the event and if participants require any prerequisite knowledge, but no refunds will be due if any participant feels that either the teaching or the related materials have not met their expectations.
Data Protection
All participant data provided to the event organisers or Kompassera when creating an account is subject to the European General Data Protection Rules. (See the Kompassera Privacy Policy for full details.)
Session Delivery Language
All sessions are conducted in English.